What is the recommended final step in resolving a discrepancy between online price and in-store shelf price?

What is the recommended final step in resolving a discrepancy between online price and in-store shelf price?

• A. Notify pricing team, verify price in system.
• B. Correct either the system or shelf tag.
• C. Verify price in system.
• D. Track trends.

Answer: (D)

Tracking trends after resolving a price discrepancy focuses on closing the loop and preventing future issues. Once you confirm the price in the system and correct any mismatches on the shelf tag or in the system, looking at data over time reveals whether discrepancies are isolated or part of a wider pattern. This trend data helps identify root causes—like data feed timing, tagging processes, or pricing rule gaps—and guides concrete improvements to pricing accuracy across stores and online channels. The earlier steps are necessary for the immediate fix, but tracking trends provides the preventive insight that sustains pricing integrity over time.

Tracking trends after resolving a price discrepancy focuses on closing the loop and preventing future issues. Once you confirm the price in the system and correct any mismatches on the shelf tag or in the system, looking at data over time reveals whether discrepancies are isolated or part of a wider pattern. This trend data helps identify root causes—like data feed timing, tagging processes, or pricing rule gaps—and guides concrete improvements to pricing accuracy across stores and online channels. The earlier steps are necessary for the immediate fix, but tracking trends provides the preventive insight that sustains pricing integrity over time.